Refunds and Returns

Refunds & Damaged Items:

If we are unable to provide shipping to your location, we will refund you the entire amount of your purchase. We accept order cancellations within 4 hours of your order. We do not provide refunds for shipping times, as times change due to high demand, and seasonal changes.

If your product is damaged in transit, we will replace it free of charge. Please contact us within 7 days of receiving your item if this is the case.

contact@melanincases.com for all inquiries.

Free item promotion:

The items in the free promotion during the holiday season must have the shipping charges covered to be shipped to you. Unfortunately we cannot provide refunds during this promotion, as prices are at their lowest, and items are on clearance.